/* CBS-IT Ticketsystem - Modernes Responsive CSS */

:root {
    --primary-color: #2563eb;
    --primary-hover: #1d4ed8;
    --secondary-color: #64748b;
    --secondary-hover: #475569;
    --success-color: #10b981;
    --danger-color: #ef4444;
    --warning-color: #f59e0b;
    --info-color: #06b6d4;
    --bg-color: #f8fafc;
    --card-bg: #ffffff;
    --text-color: #1e293b;
    --text-muted: #64748b;
    --border-color: #e2e8f0;
    --header-bg: #1b2a4a;
    --header-text: #ffffff;
    --shadow-sm: 0 1px 2px 0 rgb(0 0 0 / 0.05);
    --shadow-md: 0 4px 6px -1px rgb(0 0 0 / 0.1);
    --shadow-lg: 0 10px 15px -3px rgb(0 0 0 / 0.1);
}

* {
    margin: 0;
    padding: 0;
    box-sizing: border-box;
}

body {
    font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif;
    background-color: var(--bg-color);
    color: var(--text-color);
    line-height: 1.6;
}

/* Header - Mobile First */
.header {
    background-color: var(--header-bg);
    color: var(--header-text);
    box-shadow: var(--shadow-md);
    position: sticky;
    top: 0;
    z-index: 100;
}

.header-container {
    max-width: 1400px;
    margin: 0 auto;
    padding: 0 1rem;
    display: flex;
    align-items: center;
    justify-content: space-between;
    min-height: 64px;
    position: relative;
}

.header-left {
    display: flex;
    align-items: center;
    z-index: 101;
}

.logo-link {
    display: flex;
    align-items: center;
    text-decoration: none;
}

.logo-img {
    height: 28px;
    width: auto;
    transition: opacity 0.2s;
}

.logo-img:hover {
    opacity: 0.85;
}

.logo {
    font-size: 1.125rem;
    font-weight: 700;
    color: var(--header-text);
}

/* Mobile Navigation Toggle */
.mobile-menu-toggle {
    display: none;
    background: transparent;
    border: none;
    color: var(--header-text);
    cursor: pointer;
    padding: 0.5rem;
    z-index: 101;
}

.mobile-menu-toggle svg {
    width: 24px;
    height: 24px;
}

/* Navigation */
.header-nav {
    display: flex;
    gap: 0.5rem;
    flex: 1;
    justify-content: center;
}

.nav-link {
    color: rgba(255, 255, 255, 0.8);
    text-decoration: none;
    padding: 0.5rem 1rem;
    border-radius: 0.375rem;
    transition: all 0.2s;
    font-weight: 500;
    font-size: 0.9375rem;
    white-space: nowrap;
}

.nav-link:hover {
    background-color: rgba(255, 255, 255, 0.1);
    color: var(--header-text);
}

.nav-link.active {
    background-color: var(--primary-color);
    color: var(--header-text);
}

.header-right {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    z-index: 101;
}

/* User Dropdown */
.user-dropdown {
    position: relative;
}

.user-dropdown-btn {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    padding: 0.375rem 0.75rem;
    background-color: transparent;
    border: 1px solid rgba(255, 255, 255, 0.2);
    border-radius: 0.5rem;
    color: var(--header-text);
    cursor: pointer;
    transition: all 0.2s;
    font-size: 0.875rem;
    font-weight: 500;
}

.user-dropdown-btn:hover {
    background-color: rgba(255, 255, 255, 0.1);
    border-color: rgba(255, 255, 255, 0.3);
}

.user-avatar {
    width: 32px;
    height: 32px;
    border-radius: 50%;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 600;
    font-size: 0.875rem;
    color: white;
}

.user-name-dropdown {
    max-width: 120px;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
}

.dropdown-arrow {
    width: 14px;
    height: 14px;
    transition: transform 0.2s;
    opacity: 0.7;
    flex-shrink: 0;
}

.user-dropdown-btn:hover .dropdown-arrow {
    opacity: 1;
}

.user-dropdown-menu {
    position: absolute;
    top: calc(100% + 0.5rem);
    right: 0;
    background: var(--card-bg);
    border: 1px solid var(--border-color);
    border-radius: 0.75rem;
    box-shadow: 0 20px 25px -5px rgba(0, 0, 0, 0.1), 0 10px 10px -5px rgba(0, 0, 0, 0.04);
    min-width: 200px;
    z-index: 1000;
    opacity: 0;
    visibility: hidden;
    transform: translateY(-10px);
    transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);
}

.user-dropdown-menu.show {
    opacity: 1;
    visibility: visible;
    transform: translateY(0);
}

.dropdown-header {
    padding: 1rem;
    background: linear-gradient(135deg, rgba(102, 126, 234, 0.1) 0%, rgba(118, 75, 162, 0.1) 100%);
    border-radius: 0.75rem 0.75rem 0 0;
}

.dropdown-user-info {
    display: flex;
    align-items: center;
    gap: 0.75rem;
}

.user-avatar-large {
    width: 40px;
    height: 40px;
    border-radius: 50%;
    background: linear-gradient(135deg, #667eea 0%, #764ba2 100%);
    display: flex;
    align-items: center;
    justify-content: center;
    font-weight: 700;
    font-size: 1rem;
    color: white;
    flex-shrink: 0;
}

.dropdown-username {
    font-weight: 600;
    font-size: 0.9375rem;
    color: var(--text-color);
}

.dropdown-role {
    font-size: 0.8125rem;
    color: var(--text-muted);
}

.dropdown-item {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    padding: 0.75rem 1rem;
    color: var(--text-color);
    text-decoration: none;
    transition: all 0.15s;
    font-size: 0.875rem;
    font-weight: 500;
}

.dropdown-item:first-of-type {
    margin-top: 0.25rem;
}

.dropdown-item:last-of-type {
    margin-bottom: 0.25rem;
}

.dropdown-item:hover {
    background-color: var(--bg-color);
    padding-left: 1.125rem;
}

.dropdown-item svg {
    flex-shrink: 0;
    opacity: 0.7;
}

.dropdown-item:hover svg {
    opacity: 1;
}

.dropdown-item-danger {
    color: var(--danger-color);
}

.dropdown-item-danger:hover {
    background-color: rgba(239, 68, 68, 0.08);
}

.dropdown-divider {
    height: 1px;
    background-color: var(--border-color);
    margin: 0.25rem 0;
}

/* Container */
.container {
    max-width: 1400px;
    margin: 0 auto;
    padding: 1.5rem 1rem;
}

/* Page Header */
.page-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 1.5rem;
    gap: 1rem;
    flex-wrap: wrap;
}

.page-header h1 {
    font-size: 1.5rem;
    font-weight: 700;
    color: var(--text-color);
}

/* Cards */
.card {
    background: var(--card-bg);
    border-radius: 0.5rem;
    box-shadow: var(--shadow-sm);
    border: 1px solid var(--border-color);
    margin-bottom: 1.5rem;
}

.card-header {
    padding: 1rem 1.25rem;
    border-bottom: 1px solid var(--border-color);
    display: flex;
    justify-content: space-between;
    align-items: center;
    flex-wrap: wrap;
    gap: 0.75rem;
}

.card-header h2,
.card-header h3 {
    font-size: 1.125rem;
    font-weight: 600;
    color: var(--text-color);
}

.card-body {
    padding: 1.25rem;
}

/* Stats Grid */
.stats-grid {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 1rem;
    margin-bottom: 1.5rem;
}

.stat-card {
    background: var(--card-bg);
    border-radius: 0.5rem;
    box-shadow: var(--shadow-sm);
    border: 1px solid var(--border-color);
    padding: 1.25rem;
    display: flex;
    align-items: center;
    gap: 1rem;
    transition: transform 0.2s, box-shadow 0.2s;
}

.stat-card:hover {
    transform: translateY(-2px);
    box-shadow: var(--shadow-md);
}

.stat-icon {
    width: 48px;
    height: 48px;
    border-radius: 0.5rem;
    display: flex;
    align-items: center;
    justify-content: center;
    flex-shrink: 0;
}

.stat-icon.stat-primary {
    background-color: rgba(37, 99, 235, 0.1);
    color: var(--primary-color);
}

.stat-icon.stat-danger {
    background-color: rgba(239, 68, 68, 0.1);
    color: var(--danger-color);
}

.stat-icon.stat-warning {
    background-color: rgba(245, 158, 11, 0.1);
    color: var(--warning-color);
}

.stat-icon.stat-info {
    background-color: rgba(14, 165, 233, 0.1);
    color: #0ea5e9;
}

.stat-icon.stat-success {
    background-color: rgba(16, 185, 129, 0.1);
    color: var(--success-color);
}

.stat-content {
    flex: 1;
    min-width: 0;
}

.stat-value {
    font-size: 1.75rem;
    font-weight: 700;
    color: var(--text-color);
}

.stat-label {
    font-size: 0.875rem;
    color: var(--text-muted);
    font-weight: 500;
}

/* Buttons */
.btn {
    padding: 0.625rem 1.25rem;
    border-radius: 0.375rem;
    border: none;
    font-weight: 500;
    font-size: 0.875rem;
    cursor: pointer;
    text-decoration: none;
    display: inline-block;
    transition: all 0.2s;
    text-align: center;
    white-space: nowrap;
}

.btn-primary {
    background-color: var(--primary-color);
    color: white;
}

.btn-primary:hover {
    background-color: var(--primary-hover);
}

.btn-secondary {
    background-color: var(--secondary-color);
    color: white;
}

.btn-secondary:hover {
    background-color: var(--secondary-hover);
}

.btn-danger {
    background-color: var(--danger-color);
    color: white;
}

.btn-danger:hover {
    background-color: #dc2626;
}

.btn-sm {
    padding: 0.375rem 0.75rem;
    font-size: 0.8125rem;
}

.btn-block {
    display: block;
    width: 100%;
}

/* Badges */
.badge {
    padding: 0.25rem 0.75rem;
    border-radius: 9999px;
    font-size: 0.75rem;
    font-weight: 600;
    display: inline-block;
    white-space: nowrap;
}

.badge-primary {
    background-color: rgba(37, 99, 235, 0.1);
    color: var(--primary-color);
}

.badge-success {
    background-color: rgba(16, 185, 129, 0.1);
    color: var(--success-color);
}

.badge-danger {
    background-color: rgba(239, 68, 68, 0.1);
    color: var(--danger-color);
}

.badge-warning {
    background-color: rgba(245, 158, 11, 0.1);
    color: var(--warning-color);
}

.badge-info {
    background-color: rgba(6, 182, 212, 0.1);
    color: var(--info-color);
}

.badge-paid {
    background-color: rgba(139, 92, 246, 0.1);
    color: #8b5cf6;
}

.badge-secondary {
    background-color: rgba(100, 116, 139, 0.1);
    color: var(--secondary-color);
}

/* Tables */
.table-responsive {
    overflow-x: auto;
    -webkit-overflow-scrolling: touch;
}

.table {
    width: 100%;
    border-collapse: collapse;
    min-width: 600px;
}

.table thead tr {
    border-bottom: 2px solid var(--border-color);
}

.table th {
    padding: 0.75rem 1rem;
    text-align: left;
    font-weight: 600;
    font-size: 0.875rem;
    color: var(--text-color);
    white-space: nowrap;
}

.table td {
    padding: 1rem;
    border-bottom: 1px solid var(--border-color);
    font-size: 0.875rem;
}

.table tbody tr:hover {
    background-color: var(--bg-color);
}

/* Forms */
.form-group {
    margin-bottom: 1.25rem;
}

.form-group label {
    display: block;
    margin-bottom: 0.5rem;
    font-weight: 500;
    font-size: 0.875rem;
    color: var(--text-color);
}

.form-group input[type="text"],
.form-group input[type="email"],
.form-group input[type="password"],
.form-group select,
.form-group textarea {
    width: 100%;
    padding: 0.625rem 0.875rem;
    border: 1px solid var(--border-color);
    border-radius: 0.375rem;
    font-size: 0.875rem;
    transition: border-color 0.2s, box-shadow 0.2s;
}

.form-group input:focus,
.form-group select:focus,
.form-group textarea:focus {
    outline: none;
    border-color: var(--primary-color);
    box-shadow: 0 0 0 3px rgba(37, 99, 235, 0.1);
}

.form-group textarea {
    resize: vertical;
    font-family: inherit;
    min-height: 100px;
}

.form-help {
    display: block;
    margin-top: 0.25rem;
    font-size: 0.75rem;
    color: var(--text-muted);
}

.form-row {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
    gap: 1rem;
}

.form-actions {
    display: flex;
    gap: 0.75rem;
    margin-top: 1.5rem;
    flex-wrap: wrap;
}

.checkbox-label {
    display: flex;
    align-items: center;
    gap: 0.5rem;
    font-weight: 400;
    cursor: pointer;
}

.checkbox-label input[type="checkbox"] {
    width: auto;
    cursor: pointer;
}

/* Alerts */
.alert {
    padding: 1rem 1.25rem;
    border-radius: 0.375rem;
    margin-bottom: 1.5rem;
    border-left: 4px solid;
}

.alert-success {
    background-color: rgba(16, 185, 129, 0.1);
    border-left-color: var(--success-color);
    color: #047857;
}

.alert-error {
    background-color: rgba(239, 68, 68, 0.1);
    border-left-color: var(--danger-color);
    color: #b91c1c;
}

/* Login Page */
.login-page {
    display: flex;
    align-items: center;
    justify-content: center;
    min-height: 100vh;
    background: linear-gradient(135deg, #667eea 0%, #0B4E81 100%);
    padding: 1rem;
}

.login-container {
    width: 100%;
    max-width: 400px;
}

.login-box {
    background: var(--card-bg);
    border-radius: 0.75rem;
    box-shadow: var(--shadow-lg);
    padding: 2rem;
}

.login-header {
    text-align: center;
    margin-bottom: 2rem;
}

.login-logo {
    max-width: 200px;
    height: auto;
    margin-bottom: 1.5rem;
    display: block;
    margin-left: auto;
    margin-right: auto;
}

.login-header h1 {
    font-size: 1.75rem;
    font-weight: 700;
    color: var(--text-color);
    margin-bottom: 0.5rem;
}

.login-header p {
    color: var(--text-muted);
    font-size: 0.875rem;
}

.login-footer {
    margin-top: 1.5rem;
    text-align: center;
    font-size: 0.75rem;
}

.login-footer p {
    margin-bottom: 0.25rem;
}

/* Ticket Detail Layout */
.ticket-detail {
    display: grid;
    grid-template-columns: 1fr;
    gap: 1.5rem;
}

.ticket-meta {
    display: grid;
    grid-template-columns: repeat(auto-fit, minmax(150px, 1fr));
    gap: 1rem;
    margin-bottom: 1.5rem;
    padding: 1rem;
    background-color: var(--bg-color);
    border-radius: 0.375rem;
}

.meta-item {
    font-size: 0.875rem;
}

.meta-item strong {
    display: block;
    color: var(--text-muted);
    margin-bottom: 0.25rem;
    font-weight: 500;
}

.ticket-description {
    margin-top: 1.5rem;
}

.ticket-description h3 {
    font-size: 1rem;
    font-weight: 600;
    margin-bottom: 0.75rem;
    color: var(--text-color);
}

/* Comments */
.comments-list {
    margin-bottom: 2rem;
}

.comment {
    padding: 1rem;
    border: 1px solid var(--border-color);
    border-radius: 0.5rem;
    margin-bottom: 1rem;
    background-color: white;
}

.comment-internal {
    background-color: rgba(245, 158, 11, 0.05);
    border-color: var(--warning-color);
}

.comment-header {
    display: flex;
    align-items: center;
    gap: 0.75rem;
    margin-bottom: 0.75rem;
    font-size: 0.875rem;
    flex-wrap: wrap;
}

.comment-date {
    color: var(--text-muted);
    font-size: 0.8125rem;
}

.comment-body {
    font-size: 0.875rem;
    line-height: 1.6;
    word-wrap: break-word;
}

.comment-email {
    background-color: rgba(6, 182, 212, 0.05);
    border-color: var(--info-color);
}

.comment-form {
    margin-top: 2rem;
    padding-top: 2rem;
    border-top: 2px solid var(--border-color);
}

/* Ticket Sidebar */
.ticket-info {
    margin-top: 1rem;
}

.info-item {
    padding: 0.75rem 0;
    border-bottom: 1px solid var(--border-color);
    font-size: 0.875rem;
}

.info-item:last-child {
    border-bottom: none;
}

.info-item strong {
    display: block;
    color: var(--text-muted);
    margin-bottom: 0.25rem;
    font-weight: 500;
}

/* Filter Form */
.filter-form .form-row {
    align-items: flex-end;
}

/* Utilities */
.text-muted {
    color: var(--text-muted);
}

hr {
    border: none;
    border-top: 1px solid var(--border-color);
    margin: 1.5rem 0;
}

/* ============================================
   RESPONSIVE DESIGN - MEDIA QUERIES
   ============================================ */

/* Tablets and smaller (max 1024px) */
@media (max-width: 1024px) {
    .container {
        padding: 1.25rem 1rem;
    }
    
    .ticket-detail {
        grid-template-columns: 1fr;
    }
    
    .ticket-sidebar {
        order: -1;
    }
    
    .stats-grid {
        grid-template-columns: repeat(2, 1fr);
    }
}

/* Mobile devices (max 768px) */
@media (max-width: 768px) {
    /* Header adjustments */
    .header-container {
        padding: 0 0.75rem;
    }
    
    /* Mobile: Burger links, Logo mittig, User rechts */
    .mobile-menu-toggle {
        order: -1;
        margin-right: auto;
    }
    
    .header-left {
        position: absolute;
        left: 50%;
        transform: translateX(-50%);
    }
    
    .header-right {
        margin-left: auto;
    }
    
    .logo-img {
        height: 24px;
    }
    
    /* Show mobile menu toggle */
    .mobile-menu-toggle {
        display: block;
    }
    
    /* Hide navigation by default on mobile */
    .header-nav {
        position: fixed;
        top: 64px;
        left: 0;
        right: 0;
        background-color: var(--header-bg);
        flex-direction: column;
        padding: 1rem;
        box-shadow: var(--shadow-lg);
        transform: translateX(-100%);
        transition: transform 0.3s ease;
        gap: 0;
        max-height: calc(100vh - 64px);
        overflow-y: auto;
    }
    
    .header-nav.active {
        transform: translateX(0);
    }
    
    .nav-link {
        padding: 0.75rem 1rem;
        width: 100%;
        border-radius: 0.375rem;
        display: block;
    }
    
    /* User dropdown adjustments */
    .user-dropdown-btn span {
        display: none;
    }
    
    .user-name-dropdown {
        display: none;
    }
    
    .user-dropdown-menu {
        right: 0;
        min-width: 180px;
    }
    
    /* Container and spacing */
    .container {
        padding: 1rem 0.75rem;
    }
    
    /* Page header */
    .page-header {
        flex-direction: column;
        align-items: flex-start;
        margin-bottom: 1.25rem;
    }
    
    .page-header h1 {
        font-size: 1.375rem;
    }
    
    .page-header .btn {
        width: 100%;
    }
    
    /* Stats grid - single column on mobile */
    .stats-grid {
        grid-template-columns: 1fr;
        gap: 0.75rem;
    }
    
    .stat-card {
        padding: 1rem;
    }
    
    .stat-value {
        font-size: 1.5rem;
    }
    
    /* Card adjustments */
    .card-header {
        padding: 0.875rem 1rem;
        flex-direction: column;
        align-items: flex-start;
    }
    
    .card-header .btn {
        width: 100%;
        margin-top: 0.5rem;
    }
    
    .card-body {
        padding: 1rem;
    }
    
    /* Table responsive */
    .table {
        min-width: 500px;
        font-size: 0.8125rem;
    }
    
    .table th,
    .table td {
        padding: 0.625rem 0.5rem;
    }
    
    /* Form adjustments */
    .form-row {
        grid-template-columns: 1fr;
    }
    
    .form-actions {
        flex-direction: column;
    }
    
    .form-actions .btn {
        width: 100%;
    }
    
    /* Ticket meta grid */
    .ticket-meta {
        grid-template-columns: 1fr;
        gap: 0.75rem;
    }
    
    /* Login box */
    .login-box {
        padding: 1.5rem;
    }
    
    .login-header h1 {
        font-size: 1.5rem;
    }
}

/* Small mobile devices (max 480px) */
@media (max-width: 480px) {
    .header-container {
        min-height: 56px;
    }
    
    .logo-img {
        height: 22px;
    }
    
    .container {
        padding: 0.75rem 0.5rem;
    }
    
    .page-header h1 {
        font-size: 1.25rem;
    }
    
    .card-header h2,
    .card-header h3 {
        font-size: 1rem;
    }
    
    .stat-card {
        padding: 0.875rem;
    }
    
    .stat-icon {
        width: 40px;
        height: 40px;
    }
    
    .stat-icon svg {
        width: 20px;
        height: 20px;
    }
    
    .stat-value {
        font-size: 1.375rem;
    }
    
    .stat-label {
        font-size: 0.8125rem;
    }
    
    .btn {
        padding: 0.5rem 1rem;
    }
    
    .btn-sm {
        padding: 0.375rem 0.625rem;
        font-size: 0.75rem;
    }
    
    .table {
        min-width: 450px;
    }
    
    .badge {
        font-size: 0.6875rem;
        padding: 0.2rem 0.5rem;
    }
    
    .login-box {
        padding: 1.25rem;
    }
}

/* Landscape orientation on mobile */
@media (max-width: 768px) and (orientation: landscape) {
    .header-nav {
        flex-direction: row;
        flex-wrap: wrap;
        top: 56px;
    }
    
    .nav-link {
        width: auto;
        flex: 1;
    }
}

/* High resolution displays */
@media (min-width: 1400px) {
    .container {
        padding: 2rem 2rem;
    }
    
    .page-header h1 {
        font-size: 2rem;
    }
}

/* Print styles */
@media print {
    .header,
    .header-nav,
    .btn,
    .mobile-menu-toggle {
        display: none !important;
    }
    
    .container {
        max-width: 100%;
        padding: 0;
    }
    
    .card {
        box-shadow: none;
        page-break-inside: avoid;
    }
}
/* Zusätzliche Styles für eingehende Kunden-E-Mails */

.comment-email-customer {
    border-left: 4px solid #10b981 !important; /* Grüner Border für eingehende E-Mails */
    background-color: #f0fdf4 !important; /* Leichter grüner Hintergrund */
}

.comment-email {
    border-left: 4px solid #3b82f6 !important; /* Blauer Border für ausgehende E-Mails */
    background-color: #eff6ff !important; /* Leichter blauer Hintergrund */
}

.badge-success {
    background-color: #10b981;
    color: white;
}

.badge-info {
    background-color: #3b82f6;
    color: white;
}

/* Verbesserte Darstellung von E-Mail-Aktivitäten */
.comment-header {
    display: flex;
    align-items: center;
    gap: 8px;
    flex-wrap: wrap;
}

.comment-date {
    margin-left: auto;
    color: #6b7280;
    font-size: 0.875rem;
}

/* Markierung für Tickets mit neuen Kundenantworten */
.ticket-has-customer-response {
    background-color: #e0f2fe !important; /* Helles Blau - angenehm und gut lesbar */
    border-left: 4px solid #0ea5e9 !important; /* Sky Blue Border */
    transition: background-color 0.3s ease;
}

.ticket-has-customer-response:hover {
    background-color: #bae6fd !important; /* Etwas dunkler beim Hover */
}

.badge-new-activity {
    background-color: #0ea5e9;
    color: white;
    font-size: 0.75rem;
    padding: 0.125rem 0.5rem;
    border-radius: 9999px;
    margin-left: 0.5rem;
    animation: pulse 2s cubic-bezier(0.4, 0, 0.6, 1) infinite;
}

/* Markierung für neue Tickets */
.ticket-is-new {
    background-color: #d1fae5 !important; /* Helles Grün - angenehm und gut lesbar */
    border-left: 4px solid #10b981 !important; /* Emerald Green Border */
    transition: background-color 0.3s ease;
}

.ticket-is-new:hover {
    background-color: #a7f3d0 !important; /* Etwas dunkler beim Hover */
}

.badge-new-ticket {
    background-color: #10b981;
    color: white;
    font-size: 0.7rem;
    font-weight: 600;
    padding: 0.125rem 0.4rem;
    border-radius: 0.25rem;
    margin-left: 0.5rem;
    animation: pulse 2s cubic-bezier(0.4, 0, 0.6, 1) infinite;
}

/* Wenn beide Flags gesetzt sind, verwende einen Farbverlauf */
.ticket-is-new.ticket-has-customer-response {
    background: linear-gradient(90deg, #d1fae5 0%, #d1fae5 50%, #e0f2fe 50%, #e0f2fe 100%) !important;
    border-left: 4px solid #059669 !important; /* Dunkleres Grün als Priorität */
}

@keyframes pulse {
    0%, 100% {
        opacity: 1;
    }
    50% {
        opacity: 0.7;
    }
}

/* Zeitbuchung Styles */
.time-summary {
    margin-bottom: 15px;
}

.time-list {
    list-style: none;
    padding: 0;
    margin: 10px 0;
}

.time-list li {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 8px 0;
    border-bottom: 1px solid var(--border-color);
}

.time-list li:last-child {
    border-bottom: none;
}

.time-list li span {
    color: var(--text-muted);
}

.time-list li strong {
    color: var(--primary-color);
    font-size: 1.1em;
}

.time-list li small {
    color: var(--text-muted);
    font-size: 0.85em;
    margin-left: 5px;
}

.time-total {
    display: flex;
    justify-content: space-between;
    align-items: center;
    padding: 15px;
    background-color: #f0f9ff;
    border-radius: 8px;
    margin-top: 10px;
}

.total-hours {
    font-size: 1.3em;
    font-weight: 700;
    color: var(--primary-color);
}

.time-entries-list {
    margin-top: 15px;
    max-height: 400px;
    overflow-y: auto;
}

.time-entry {
    background-color: var(--bg-color);
    border: 1px solid var(--border-color);
    border-radius: 8px;
    padding: 12px;
    margin-bottom: 10px;
    position: relative;
}

.time-entry-header {
    display: flex;
    justify-content: space-between;
    align-items: center;
    margin-bottom: 8px;
}

.time-entry-header strong {
    color: var(--text-color);
    font-size: 0.95em;
}

.time-entry-date {
    color: var(--text-muted);
    font-size: 0.85em;
}

.time-entry-body {
    display: flex;
    align-items: flex-start;
    gap: 10px;
}

.time-entry-duration {
    display: inline-block;
    background-color: var(--primary-color);
    color: white;
    padding: 4px 10px;
    border-radius: 12px;
    font-weight: 600;
    font-size: 0.9em;
    min-width: 60px;
    text-align: center;
}

.time-entry-description {
    margin: 5px 0 0 0;
    color: var(--text-muted);
    font-size: 0.9em;
    line-height: 1.4;
}

.btn-delete-time {
    position: absolute;
    top: 10px;
    right: 10px;
    background: none;
    border: none;
    color: var(--danger-color);
    cursor: pointer;
    padding: 4px;
    border-radius: 4px;
    transition: background-color 0.2s;
}

.btn-delete-time:hover {
    background-color: rgba(239, 68, 68, 0.1);
}

.btn-delete-time svg {
    display: block;
}

/* Responsive Zeitbuchung */
@media (max-width: 768px) {
    .time-list li {
        flex-direction: column;
        align-items: flex-start;
        gap: 5px;
    }
    
    .time-total {
        flex-direction: column;
        align-items: flex-start;
        gap: 5px;
    }
    
    .time-entries-list {
        max-height: none;
    }
}